The SINGER Futura XL-550 is the newest in the long-arm Futura line of sewing and embroidery machines. The SwiftSmart threading system with automatic needle threader makes set-up virtually effortless. The Drop & Sew bobbin system allows you to load and change the bobbin in no time without the need to pick up the bobbin thread. 6 StayBright LED lights keep your extra-large sewing space well lit when working on big quilting and sewing projects. This sewing and embroidery machine has 215 popular built-in sewing stitches with 6 fully automatic 1-step buttonholes and also boasts 125 built-in embroidery designs with 20 fonts and outline lettering. With a larger embroidery hoop option (10-by-6-inch) and multihooping capability, you can create designs up to 12 by 20 inches in size. This fantastic feature and will allow you to embroider large format projects such as table cloths, bedspreads, dresses and more. Get the same quality embroidery results as high-end embroidery machines but at a fraction of the cost. How? By using your own PC. Simply connect your PC to the Futura XL-550 sewing and embroidery machine via the included USB cable, use the included software with built-in tutorials and send the design to the machine. Push a button and you’re embroidering. Computer Requirements: Personal Computer with 1 GHz Intel or AMD Processor, Windows OS: Windows XP/ Vista/ 7, 1 GB of RAM (or more recommended), CD-ROM Drive, 500 MB (or more recommended) of Available Hard-Disk Space for Installation, Color Standard (1024×768 pixel, 65,000 colors recommended), VGA Adapter Connected with Color VGA Monitor, Microsoft Compatible Mouse, USB 1.1/2.0 Troubleshooting steps 1)When sewing, always be sure that the presser foot is in the down position. 2)When was the last time you changed the needle? a.Change the needle after sewing two to three garments or after hitting a pin. Fabric damage is often caused by a bent, blunt or burred needle. Uneven or skipped stitches are often the result of using the incorrect needle size or type. b.Refer to the Needles and Fabric chart (attached excel sheet) for proper sewing practices. 3)The above tips apply to all sewing machines, so they can be added to all of the products in our line.